Travelling out of your town is definitely a thrilling experience for many. However, just like everything else, it is also accompanied by challenges, particularly considering the transportation. One of the most complex decisions you need to make while travelling is selecting between a traditional taxi service and an outstation taxi service online. Both of the available travelling options come with their own pros and cons, but by understanding the differences between the two, you can eventually make an informed decision for your next outstation journey.
Traditional Cab Services Vs. Outstation Cab Booking Apps
Mentioned below is a clear comparison of traditional cab services and a ride hailing app, representing how online cab booking applications outshine the traditional ones.
- Accessibility and convenience
Cab booking app: Many modern booking applications now come with unmatched convenience, letting travellers book their ride for outstation journeys in just a few clicks using their smart devices. These services are available on cab booking applications or websites throughout the day, ensuring travellers can book a cab anytime they need one.
Traditional cab services: These taxi services are usually booked through a phone call or hailed on the street, which might be pretty inconvenient, especially in unfamiliar or remote areas. The availability of these taxis might be limited, depending on the location and time, making it quite challenging for travellers to get a ride in less populated regions or during peak hours for the journeys.
- Transparency and cost
Cab booking apps: Cab booking applications provide services with upfront pricing, letting users estimate all the fares clearly before confirming their ride. This complete transparency provided by online cab booking platforms allows travellers to avoid unexpected costs and budget better. In addition, specific platforms come with promotions, discounts, and other payment options for additional savings.
- Reliability and safety
Cab booking app: Safety is a crucial feature of cab booking applications online. Many platforms come with GPS tracking, a strict driver verification process, and emergency features. Due to these features, travellers can easily share the details of their trip with family or friends and get real-time updates about their complete journey. This enhanced level of transparency and security reassures both solo and group travel.
Traditional taxi service: Even though many traditional cab drivers are reliable and experienced, you cannot measure the safety standards they follow. They might not provide you with any emergency support or tracking systems, making it challenging to verify the credentials of the driver beforehand. Due to this lack of standardised safety protocols, you might be uncomfortable when travelling solo or to unfamiliar areas.
- Customer support
Cab booking app: Customer support is essential in every online cab booking service with multiple features like phone support, in-app chat and email. These platforms also come with reviews and ratings for drivers, helping travellers ensure quality service. Additionally, issues put forward by travellers are addressed immediately, and feedback is also encouraged.
Traditional taxi service: Even though many traditional taxi services come with phone support, there might be a vast difference in the customer service they offer. Usually, there is no feedback mechanism, and addressing your concerns can be inconsistent and time-consuming.
Conclusion:
Both traditional cab services and online cab booking platforms come with their unique benefits and limitations. But most of the travellers prefer online booking applications due to the transparency, convenience, customisation options, and safety features they offer, making it a more appealing choice for many. Even though traditional taxis still hold a position in specific locations, they can not match the convenience that online cab booking applications offer. Ultimately, the decision you make depends on your unique budget, travel needs, and personal preferences.